ComfortDelgro – BT

ComfortDelGro revises taxi fare structure

ComfortDelGro is making a mixed bag of changes to its taxi fare structure that will kick in from 6am next Monday, and other taxi companies may soon follow suit.

While the peak period surcharge will be 10 percentage points lower at 25 per cent of the metered fare, passengers will be hit by the surcharge an hour earlier in the morning on weekdays, starting from 6am. At night, while the peak period will start an hour later at 6pm, it will end only at midnight, instead of at 8pm.

On top of that, Sundays and public holidays, previously free of peak period surcharges, will have the evening peak period surcharge kick in, also from 6pm to midnight.

‘Weekends and public holidays, which used to be ‘quieter’, have also seen a sizeable jump in demand for taxi services in recent years,’ ComfortDelGro said in a statement yesterday.

The largest taxi operator in Singapore, its taxi companies Comfort Transportation and CityCab together manage a fleet of 15,700 cabs, which represents 66 per cent of the estimated 23,800 total taxi strength in Singapore.

Its competitor, SMRT Taxis, ‘will be considering a fare revision as well, as operating costs for our drivers have gone up since the last fare revision in 2007’, Tony Heng, its deputy director, told BT.

The last time ComfortDelGro tinkered with its fare structure in 2007, fares went up between 10 and 49 per cent. Soon after that, other taxi operators raised their fares as well, their own fare structures revamped to resemble ComfortDelGro’s.

This time around, based on calculations by ComfortDelGro, a commuter who takes a taxi between 5pm and 6pm will see a 21 per cent – or $2.60 – reduction in taxi fare for a 10-kilometre trip. Someone taking a taxi during the extended peak hours, however, will see an increase of 33 per cent – or $3.00 – for the same trip.

The $3 city area surcharge will also extend to Sundays and public holidays, from 5pm to midnight, under the new fee structure. The $1 public holiday surcharge that is currently levied, however, will be done away with.

Passengers will feel the pinch from the time they hail the cab, with flagdown rates 20 cents higher for the first km. For limousines, the flagdown rate will go up 70 cents, to $3.90.

Once in the cab, distance fares will be two cents higher, but ‘the meter will move slower’, ComfortDelGro said.

Currently, it subsequently costs 20 cents for every 385 metres up to a distance of 10km. Under the new structure, it will cost 22 cents every 400m. Beyond 10km, the rates will go from 20 cents for every 330m to 22 cents for every 350m. On a per-metre basis, it will cost more.

For every 45 seconds of waiting time, passengers will pay 22 cents – an increase of two cents.

‘Like most Singaporeans, our drivers too look forward to annual improvements in their take-home income so as to provide a better life for their families. Unfortunately, most of our drivers’ income has remained flat over the last two years due to rising costs. This adjustment is therefore timely and fair to help our drivers improve their earnings,’ said Wee Boon Kim, president of the Comfort Taxi Operators’ Association.

On the upside, current booking fees will be reduced by 20 cents to $3.30 during peak periods and $2.30 during non-peak hours.

The advance booking fee, however, will leap from $5.20 to $8 to ‘encourage more drivers to accept such bookings’, ComfortDelGro said.

ComfortDelgro – BT

ComfortDelGro revises taxi fare structure

ComfortDelGro is making a mixed bag of changes to its taxi fare structure that will kick in from 6am next Monday, and other taxi companies may soon follow suit.

While the peak period surcharge will be 10 percentage points lower at 25 per cent of the metered fare, passengers will be hit by the surcharge an hour earlier in the morning on weekdays, starting from 6am. At night, while the peak period will start an hour later at 6pm, it will end only at midnight, instead of at 8pm.

On top of that, Sundays and public holidays, previously free of peak period surcharges, will have the evening peak period surcharge kick in, also from 6pm to midnight.

‘Weekends and public holidays, which used to be ‘quieter’, have also seen a sizeable jump in demand for taxi services in recent years,’ ComfortDelGro said in a statement yesterday.

The largest taxi operator in Singapore, its taxi companies Comfort Transportation and CityCab together manage a fleet of 15,700 cabs, which represents 66 per cent of the estimated 23,800 total taxi strength in Singapore.

Its competitor, SMRT Taxis, ‘will be considering a fare revision as well, as operating costs for our drivers have gone up since the last fare revision in 2007’, Tony Heng, its deputy director, told BT.

The last time ComfortDelGro tinkered with its fare structure in 2007, fares went up between 10 and 49 per cent. Soon after that, other taxi operators raised their fares as well, their own fare structures revamped to resemble ComfortDelGro’s.

This time around, based on calculations by ComfortDelGro, a commuter who takes a taxi between 5pm and 6pm will see a 21 per cent – or $2.60 – reduction in taxi fare for a 10-kilometre trip. Someone taking a taxi during the extended peak hours, however, will see an increase of 33 per cent – or $3.00 – for the same trip.

The $3 city area surcharge will also extend to Sundays and public holidays, from 5pm to midnight, under the new fee structure. The $1 public holiday surcharge that is currently levied, however, will be done away with.

Passengers will feel the pinch from the time they hail the cab, with flagdown rates 20 cents higher for the first km. For limousines, the flagdown rate will go up 70 cents, to $3.90.

Once in the cab, distance fares will be two cents higher, but ‘the meter will move slower’, ComfortDelGro said.

Currently, it subsequently costs 20 cents for every 385 metres up to a distance of 10km. Under the new structure, it will cost 22 cents every 400m. Beyond 10km, the rates will go from 20 cents for every 330m to 22 cents for every 350m. On a per-metre basis, it will cost more.

For every 45 seconds of waiting time, passengers will pay 22 cents – an increase of two cents.

‘Like most Singaporeans, our drivers too look forward to annual improvements in their take-home income so as to provide a better life for their families. Unfortunately, most of our drivers’ income has remained flat over the last two years due to rising costs. This adjustment is therefore timely and fair to help our drivers improve their earnings,’ said Wee Boon Kim, president of the Comfort Taxi Operators’ Association.

On the upside, current booking fees will be reduced by 20 cents to $3.30 during peak periods and $2.30 during non-peak hours.

The advance booking fee, however, will leap from $5.20 to $8 to ‘encourage more drivers to accept such bookings’, ComfortDelGro said.

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