Category: SingTel
SingTel – BT
Premier League looms in SingTel’s goalmouth
Come Aug 14, the Barclay’s Premier League (BPL) broadcast on SingTel mio will be a make- or-break event for the operator’s TV service.
SingTel’s three-year-old IPTV (Internet protocol television) network had 155,000 customers at the end of 2009, but this number grew to 200,000 last month, in part due to the telco managing to bag exclusive broadcast rights to the BPL.
But the throngs of viewers tuning in to the BPL may prove to be the acid test for mio, which has suffered a number of outages over the past few months.
In March, a blackout affecting 10,000 customers resulted in SingTel being slapped with a $50,000 fine by the Media Development Authority (MDA).
Last month, viewers complained of poor signal quality during a free movie screening promotion, which SingTel extended in an effort to appease irate callers. mio’s World Cup broadcast was reportedly plagued with the signal getting delayed or going blank altogether.
The operator has also scrambled to complete rollout of the service across the island, which it just completed last week, covering 1.2 million households.
These capacity issues have led some to question mio’s resilience for the upcoming BPL. Last October, SingTel bested pay-TV incumbent StarHub to clinch the exclusive rights to the BPL, for a reported price tag of up to $300 million. Its exclusivity means an unprecedented stream of viewers are expected to tune in for the season kick-off.
Daryl Chiam, senior analyst at IT research firm Canalys, told The Business Times SingTel faces a backlash from the public if its network fails. He was confident that the glitches suffered during the World Cup provided a good ‘learning experience’ for the provider, however.
Adeel Najam, senior industry analyst at research firm Frost & Sullivan, agreed. He said: ‘Service disruption will strain SingTel’s reputation, but (appropriate) compensation would be difficult to speculate.’
He added that IPTV technology itself is mature and able to sustain a large audience if the provider places sufficient bandwidth behind it.
Besides home viewers, a number of local establishments will be screening the BPL matches at their outlets.
Stuart Waterman, marketing manager of Harry’s, which runs a chain of bars in the country, said it plans to screen the BPL at selected venues. ‘We do not have a contingency plan at this stage, as there are obviously no alternatives,’ he said.
The management will take up any issues with outages with SingTel, if they occur, he said.
McDonald’s also plans to screen the BPL at some 30 outlets, according to its communications director Linda Ming.
SingTel corporate communications manager Tricia Lee said the company has doubled its capacity in order to carry out some 800 installations per day to meet demand.
While SingTel has not offered a service guarantee on mio, Ms Lee said it has put in place a set of ‘gold standard’ industry best practices to ensure the best possible set-up.
For each installation, SingTel’s technicians have a ‘comprehensive’ checklist to tick off, and customers who signed up after Aug 1 can expect a call a week after installation to check on any issues.
There might be an alternative for viewers who encounter issues with mio, or who have not signed up for the service.
Local broadcaster MediaCorp has announced that it has secured the live telecast for Aug 8’s FA Community Shield event on its free-to-air Channel 5.
According to sources, it is also in talks to screen some of the BPL matches this season.
SingTel’s recent boost in adoption figures still brings it short of the subscriber numbers of pay-TV incumbent StarHub. At the end of last year, the latter boasted 539,000 households – more than double that of SingTel’s current base.
The two were engaged in a bidding war for the BPL rights, which StarHub previously held. It reportedly paid between $8 million and $15 million in 2006 for the rights.
The intense tussle, however, led to MDA stepping into the fray in March and mandating that pay-TV players cross-carry exclusive content in future. This will apply to deals struck after the mandate, so SingTel still holds the BPL’s exclusive rights till 2013.
TELCOs – DBSV
iPad- lessons learnt from AT&T
• iPad’s microSIM is smaller than traditional SIM; New revenue stream for operators from iPad’s 3G-data plan.
• Potential could be 2-3% of revenue and 3-4% of earnings, plus for cellular players.
• M1 offers cheaper iPad plans with limited usage, a lesson learnt from AT&T. SingTel and StarHub offer premium plans with higher usage.
• We prefer SingTel & M1 to StarHub.
New revenue-stream for cellular players. iPad uses microSIM card, which is smaller than traditional SIM card. Arguably SIM card can be trimmed to a microSIM card but then it would become useless for smartphone ruling out interchangeability. As such, iPad owners would need to buy new 3G-data plan, which would be a new revenue stream for cellular players. We estimate 50K and 150K iPad households in 2010 and 2011, based on 5% and 15% household penetration rate in Singapore in 2010 & 2011 respectively. Assuming 80% of iPad users subscribe to 3G-data plan with average ARPU of S$25, we estimate iPad data revenue of S$18m in 2011F, about 2.5% of industry cellular revenue. With no device subsidy involved, we expect 70-80% of revenue to flow to the bottomline, contributing about 3-4% of cellular industry bottomline in 2011.
M1’s iPad plan targets light 3G-users, lesson learnt from AT&T. In terms of strategy, M1 seems to target light 3G-data users with cheaper plans, more appealing to the students. This is in contrast to SingTel and StarHub, who are targeting heavy-data users with premium plans. Plus there is no initial fee for M1 iPad plans in contrast to its competitors. This is also inline with AT&T’s experience where it stopped offering unlimited 3G-plans to its new iPad customers and offers maximum 2GB data limit (lower than M1’s 3GB) due to capacity constraints, most probably. AT&T realized that only 2% of people used more than 2GB, congesting the network for the rest 98%. In our view, iPad is like a notebook with more indoor (Wi-Fi) usage and consumers should be discouraged to use excessive 3G-data over Wi-Fi data. While M1 does offer unlimited data plan, we expect more traction for cheaper plans as consumers budget their iPad bills on top of smartphone bills. SingTel targets high-end users with 50GB of data limit while StarHub offers unlimited data under its iPad plans, which raises questions on the efficient use of 3G-network.
Pure cellular players should benefit more. We favor M1 as the chief beneficiary of iPad’s growth in Singapore. We continue to favor SingTel and M1 over StarHub. We like SingTel for strong Optus, recovering Bharti and attractive valuations. We like M1 for its ability to gain its market share, capital management potential and defensive 7% dividend yield. For StarHub, we are afraid that group equity may become negative, if it continues with 20 cents DPS till 2012
TELCOs – BNP
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iPhone 4 to be sold by all three operators this Friday.
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Subsidy levels are likely to be the same as on the 3GS.
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Negative impact on telco’s earnings may be more spread out this time.
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Maintain Neutral on Singapore telcos. Top pick: StarHub.
Everyone wants a bite
iPhone 4 arrives on Singapore shores this Friday!
SingTel, StarHub and M1 have all announced that they will start selling the iPhone 4 this Friday (30 July). Apple (AAPL US, Not rated) also plans to sell the iPhone 4 on a non-contract basis directly through its stores for SGD888-1,048 (16-32Gb). Based on registered interests, all three telcos are expecting demand to be fairly strong on launch day.
iPhone 4 price will be cheaper than 3GS
The data plans announced for the iPhone 4 are identical to those for 3GS, in terms of monthly subscription fees and call/sms/data allocations. However, all operators are pricing the iPhone 4 at SGD38 cheaper than the 3GS. In comparison, in the US, AT&T (T US, Not rated) launched the iPhone 4 at the same price that it initially sold the 3GS (ie USD299 for 32Gb).
Subsidies likely the same but impact will be more spread out
The subsidies on the iPhone 4 are likely to be the same as on the 3GS, with any reduction in handset cost being passed on to subscribers. We maintain that the impact will be negative for telcos for existing subscribers that upgrade to an iPhone (with a data plan). Over a two-year contract, data plan revenues are unlikely to cover the additional subsidies on the iPhone 4. Nevertheless, the negative impact on telcos margins this time around could be more spread out over the next 12 months as a significant number of users (possibly, 150,000-200,000) are likely to have entered into two-year contracts for the 3GS in the last
eight months. There could also be limited volumes of iPhone 4 available-for-sale initially.
Maintain Neutral on the sector; Top pick: StarHub
We maintain NEUTRAL on the Singapore Telco sector. In our view, competitive pressure will remain high in the coming months with: 1) the National Broadband Network due to be launched in 3Q10, and 2) the jostle for Pay-TV market share with the migration of the BPL to SingTel’s MioTV. While there is strong demand for data, much of the benefits are currently accruing to handset vendors due to their strong bargaining power. Our top BUY is StarHub, which we believe offers an attractive and sustainable prospective yield of 8.7%. Sentiment on the stock is also likely to improve given the cross-carriage mandate and potentially less-than feared Pay-TV churn rates in the next two months. We maintain HOLD on SingTel.
TELCOs – BNP
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iPhone 4 to be sold by all three operators this Friday.
•
Subsidy levels are likely to be the same as on the 3GS.
•
Negative impact on telco’s earnings may be more spread out this time.
•
Maintain Neutral on Singapore telcos. Top pick: StarHub.
Everyone wants a bite
iPhone 4 arrives on Singapore shores this Friday!
SingTel, StarHub and M1 have all announced that they will start selling the iPhone 4 this Friday (30 July). Apple (AAPL US, Not rated) also plans to sell the iPhone 4 on a non-contract basis directly through its stores for SGD888-1,048 (16-32Gb). Based on registered interests, all three telcos are expecting demand to be fairly strong on launch day.
iPhone 4 price will be cheaper than 3GS
The data plans announced for the iPhone 4 are identical to those for 3GS, in terms of monthly subscription fees and call/sms/data allocations. However, all operators are pricing the iPhone 4 at SGD38 cheaper than the 3GS. In comparison, in the US, AT&T (T US, Not rated) launched the iPhone 4 at the same price that it initially sold the 3GS (ie USD299 for 32Gb).
Subsidies likely the same but impact will be more spread out
The subsidies on the iPhone 4 are likely to be the same as on the 3GS, with any reduction in handset cost being passed on to subscribers. We maintain that the impact will be negative for telcos for existing subscribers that upgrade to an iPhone (with a data plan). Over a two-year contract, data plan revenues are unlikely to cover the additional subsidies on the iPhone 4. Nevertheless, the negative impact on telcos margins this time around could be more spread out over the next 12 months as a significant number of users (possibly, 150,000-200,000) are likely to have entered into two-year contracts for the 3GS in the last
eight months. There could also be limited volumes of iPhone 4 available-for-sale initially.
Maintain Neutral on the sector; Top pick: StarHub
We maintain NEUTRAL on the Singapore Telco sector. In our view, competitive pressure will remain high in the coming months with: 1) the National Broadband Network due to be launched in 3Q10, and 2) the jostle for Pay-TV market share with the migration of the BPL to SingTel’s MioTV. While there is strong demand for data, much of the benefits are currently accruing to handset vendors due to their strong bargaining power. Our top BUY is StarHub, which we believe offers an attractive and sustainable prospective yield of 8.7%. Sentiment on the stock is also likely to improve given the cross-carriage mandate and potentially less-than feared Pay-TV churn rates in the next two months. We maintain HOLD on SingTel.
TELCOs – OCBC
All three telcos to launch iPhone 4G
Simultaneous iPhone 4G launch. All three telcos – M1, SingTel and StarHub – will simultaneously launch the new Apple iPhone 4G on 30 Jul. While this was a departure from the previous iPhone 3GS launch, where SingTel had the exclusive march on the other two telcos for almost four months, we are not surprised by the latest move. We note that Apple has been moving towards non-exclusive deals for its iPhones
across the globe; we suspect the stronger-than-expected demand arising from M1’s and StarHub’s mid-Dec 2009 launch of the iPhone 3GS may have tilted the scale towards a nonexclusive launch. In addition, Apple may also be looking to strive off growing competition from the Android-based smartphones.
Unlikely to see extreme pricing competition. Meanwhile, all the three telcos have started to accept pre-orders for the iPhone 4G online and are pricing the 16GB version between S$0 and S$480 and the 32GB one between S$0 and S$630 depending on the service plans taken up. We note that the pricing was just a little cheaper than the previous model. And being slightly late to the game (StarHub and M1 only started offering the iPhone 3GS in mid-Dec 2009), the demand from their existing iPhone subscribers may not be as strong due to the 2-year lock-in period. We suspect the demand may also be slightly dampened by the 4G’s much-publicized “reception bug”. As such, we note that the promotions/subsidies for the iPhone 4G are not that aggressive. And as expected, the telcos are continuing with the existing iPhone price plans.
Data usage likely to grow. Separately, Apple launched its widely popular iPad tablet in Singapore last Friday to overwhelming response as well. However, due to the closeness of the launches, we suspect that this may steal some of the iPhone 4G’s thunder. Nevertheless, the growing popularity of these smart devices will trigger further growth in the mobile data segment. Already we note that all the three telcos have introduced new standalone mobile data packages for the iPad, but without the margin-sapping subsidies for the device.
Maintain OVERWEIGHT. We believe that the iPhone 4G launch should be quite positive as it is unlikely to result in further margin compression. The impending roll-out of the NBN (new fibre-to-home network) will provide further catalyst for all the three telcos in the latter part of 2010. As we continue to like their defensive earnings and attractive dividend yields, we remain OVERWEIGHT on the sector.